ONLINE SUPPORT DESK

Tulanehelp

Zoom Basic account features (Students)

Host up to 100 participants

Unlimited 1 to 1 meetings

40 mins limit on group meetings

Unlimited number of meetings

Online support

HD video

HD voice

Active speaker view

Full screen and gallery view

Simultaneous Screen Share

Join by telephone call-in

Virtual Background

Desktop and application sharing

Personal room or meeting ID

Instant or scheduled meetings

Chrome & Outlook plug-ins

Scheduling w/ Chrome Extensions

MP4 or M4A local recording

Private and group chat

Host controls

Raise hand

Breakout Rooms

Mac, Windows, Linux, iOS and Android

Group messaging and presence

Screen share any iPad/iPhone app

Co-annotation on shared screen

Keyboard/mouse control

Whiteboarding

Multi-share

Secure Socket Layer (SSL) encryption

AES 256 bits encryption

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